Support

We reply by email.

For help with your Stack workspace, email hello@thinkswift.au with the address you sign in with and a short description of what is happening. We answer Monday to Friday, Melbourne time.

Signing in

Every new device asks for a six-digit code by email or SMS. If the code does not arrive, check the spam folder and that the mobile number on your profile is current; a recovery code from Settings → Profile gets you in without it. Forgotten your password? Reset it at app.stackos.com.au/forgot-password.

Setting up

Setup & integrations covers what connects to Stack and what comes across from another system. Guided setup is included with Team, and for hands-on help moving across, tell us what you use; we agree the scope and any fees before work begins.

Billing

Change or cancel your plan at any time from Settings → Billing in the app. There is no lock-in contract, and the prices are on the pricing page.

Deleting your account

Delete your account from Settings → Profile in the app. If you cannot sign in, follow the public account-deletion instructions.

Privacy

How Stack handles your information is set out in the privacy policy and on Security & data.

Something else?